FAQ's

Below mentioned are few of the most frequently asked questions and there relevant answers. If you do not find answer you are looking for please feel free to contact us via email or messenger and we will be pleased to answer all your questions.

Below mentioned are few of the most frequently asked questions and there relevant answers. If you... Read more

We specialize in high-quality diamond jewelry, including engagement rings, wedding bands, earrings, pendants, and bracelets. Our collections feature both classic and contemporary designs to suit every style.

Our standard processing time for orders is typically 7-8 working days before shipping. However, please note that this timeframe can vary depending on the specific product you have ordered. We understand the importance of transparency, so we've made sure to include the expected shipping dates on each product page for your convenience. This way, you can have a clear idea of when to expect your order. If you have any further questions or need more information about a specific product's processing time, please don't hesitate to reach out to us. We're here to help!

Yes, all our lab grown diamonds are ethically sourced. We adhere to strict standards to ensure that our diamonds are conflict-free and eco friendly.

Absolutely! We provide custom design services where you can work with our skilled designers to create a unique piece of jewelry that perfectly captures your vision.

Each piece of our jewelry is handcrafted by expert artisans and undergoes a rigorous quality control process to ensure that it meets our high standards of craftsmanship and durability.

To provide quick service, orders begin processing immediately and we offer 2 days to cancel or modify. If you need to make a change, please contact us with in 2 days and we will do our best to accommodate your request.

Sustainability is a core part of our mission. We use recycled materials whenever possible and continuously work to reduce our ecological footprint. Our lab created diamonds are sourced following ethical standards to support a responsible supply chain.

Our lab grow diamonds come with IGI certificate, which detail the diamonds characteristics and authenticity.

To measure your ring size at home, CARATDIAMONDS uses the international standard ring sizing system. There's no need to specify a particular size format; just place your order using your known ring size. If you're uncertain about your size, visit our 'Find Your Ring Size' page for detailed guidance. This tool will help you accurately measure your ring size at home, ensuring your new ring fits perfectly.







We provide complimentary engraving services. You can specify your engraving details when you place your order. If you decide to add engraving after your order has been placed, please send us an email with the details before your order is shipped. This allows us to personalize your item exactly as you envision.

Connecting with Carat Diamonds is straightforward and convenient. For the latest updates and inspiration, follow us on Instagram at @caratdiamonds. If you need to reach out directly, you can email us at hello@caratdiamonds.com For immediate assistance or any inquiries, please feel free to call us at +91 7096749645 We’re always ready to help!







Absolutely! We take great pride in the quality of our materials. Whether it's silver, 10k, 14k, 18k gold, or platinum, all our jewelry is made from solid precious metals. Each piece is stamped with a mark of purity on the inside, guaranteeing that you receive genuine, high-quality metal with no plating. Our commitment to using solid materials ensures that each piece offers durability and lasting value.


Lab-grown diamonds, produced through Chemical Vapor Deposition (CVD) or High Pressure High Temperature (HPHT) methods, share the same chemical properties and physical appearance as natural diamonds. However, it's worth noting that some HPHT diamonds might test as moissanite with certain testers due to limitations in the technology of these devices.

Conversely, CVD lab-grown diamonds typically test as diamonds with standard diamond testers or thermal testers, thanks to their similar thermal conductivity properties to natural diamonds.

For precise identification and verification, specialized laboratories like the International Gemological Institute (IGI) and the Gemological Institute of America (GIA) utilize advanced methods and technology to accurately test and distinguish these stones. They provide reliable certifications confirming the authenticity of the diamond, whether natural, CVD, or HPHT lab-grown.







Absolutely, lab-grown diamonds are real diamonds. They share the same physical, chemical, and optical properties as natural diamonds, delivering comparable fire, scintillation, and sparkle. These diamonds are produced in controlled lab settings, showcasing remarkable scientific achievements. To the naked eye, lab-grown diamonds are virtually indistinguishable from natural diamonds. Only specialized labs such as GIA, IGI, and EGL can accurately identify the distinctions using advanced techniques.







Yes, all lab-grown diamonds from CARATDIAMONDS come with certifications from reputable organizations like the Gemological Institute of America (GIA) or the International Gemological Institute (IGI). These certifications confirm the authenticity and quality of our diamonds, ensuring you can trust and feel confident about your purchase.

Yes, we ship to 74 countries worldwide, including major markets like the USA, Canada, UK, India, Australia, New Zealand, and various countries in Europe, Africa, the Middle East, and South America. We strive to make our high-quality jewelry accessible globally, ensuring that no matter where you are, you can enjoy the elegance of our products.







We prioritize the safety and timely delivery of your order. We collaborate with top-tier shipping partners renowned for their secure delivery practices. Depending on your location and chosen shipping preferences, we employ trusted courier services like USPS, DHL, UPS, or FedEx. Ensuring your satisfaction and the secure arrival of your purchase is our foremost concern.







Customs duty requirements differ by destination country. For shipments to the USA, Australia, UK, Singapore, Malaysia, Hong Kong, New Zealand, the Middle East, and South America, no customs duty is charged. For Canada and European countries, customs duties may apply but will not exceed $30 USD. If any customs duties are due, our shipping partner will contact you directly.

We provide two shipping options:

Standard Shipping: Delivery typically takes 15-17 days using registered post, starting from when your order is ready to ship.

Express Shipping: Opt for faster delivery with services like UPS, DHL, or FedEx, which guarantee delivery within 5-7 days after your order has shipped. This option incurs an additional fee of USD 35, selectable during checkout.







No, selecting express or expedited shipping won't speed up the production time of your order. Production timelines are consistent regardless of shipping method. The key difference is in delivery speed after production. While standard shipping usually takes 15-17 days, express shipping cuts this down to just 5-7 days.







Yes, we provide a rush order service for those who need their items quickly. This service incurs an additional charge of USD 75. When you choose this option, your order receives priority in our production queue and is shipped via express delivery to arrive within the specified timeframe. Please make sure to contact us immediately after placing your order to activate the rush service.

Yes, we offer the following policies for returns, exchanges, and cancellations:

Returns: Customers can return items within 30 days of delivery. Please initiate your return within 21 days of receiving your item and ensure it is sent back within 30 days from the delivery date.

Exchanges: We allow exchanges within 30 days of delivery for pre-made jewelry or items listed on our site. Please note that custom orders are final and cannot be returned or exchanged.

Cancellations: You may cancel your order within 2 days of placement without penalty. Cancellations made after this period will incur a 15% cancellation fee based on the total order amount.

Feel free to contact us if you have any further questions about our policies.

No, we are unable to accept returns or exchanges for custom and personalized orders. Since these items are crafted according to your specific requirements and are uniquely tailored to you, they cannot be returned or exchanged. Please make sure to double-check your order details and specifications before confirming your purchase to ensure everything is perfect.

Yes, you are responsible for the return shipping expenses. Please make sure to return the item with all original documents and packaging. This is crucial for preserving the product’s condition during transit and for the processing of your return.

We specialize in high-quality diamond jewelry, including engagement rings, wedding bands, earrings, pendants, and bracelets. Our collections feature both classic and contemporary designs to suit every style.

Our standard processing time for orders is typically 7-8 working days before shipping. However, please note that this timeframe can vary depending on the specific product you have ordered. We understand the importance of transparency, so we've made sure to include the expected shipping dates on each product page for your convenience. This way, you can have a clear idea of when to expect your order. If you have any further questions or need more information about a specific product's processing time, please don't hesitate to reach out to us. We're here to help!

Yes, all our lab grown diamonds are ethically sourced. We adhere to strict standards to ensure that our diamonds are conflict-free and eco friendly.

Absolutely! We provide custom design services where you can work with our skilled designers to create a unique piece of jewelry that perfectly captures your vision.

Each piece of our jewelry is handcrafted by expert artisans and undergoes a rigorous quality control process to ensure that it meets our high standards of craftsmanship and durability.

To provide quick service, orders begin processing immediately and we offer 2 days to cancel or modify. If you need to make a change, please contact us with in 2 days and we will do our best to accommodate your request.

Sustainability is a core part of our mission. We use recycled materials whenever possible and continuously work to reduce our ecological footprint. Our lab created diamonds are sourced following ethical standards to support a responsible supply chain.

Our lab grow diamonds come with IGI certificate, which detail the diamonds characteristics and authenticity.

To measure your ring size at home, CARATDIAMONDS uses the international standard ring sizing system. There's no need to specify a particular size format; just place your order using your known ring size. If you're uncertain about your size, visit our 'Find Your Ring Size' page for detailed guidance. This tool will help you accurately measure your ring size at home, ensuring your new ring fits perfectly.







We provide complimentary engraving services. You can specify your engraving details when you place your order. If you decide to add engraving after your order has been placed, please send us an email with the details before your order is shipped. This allows us to personalize your item exactly as you envision.

Connecting with Carat Diamonds is straightforward and convenient. For the latest updates and inspiration, follow us on Instagram at @caratdiamonds. If you need to reach out directly, you can email us at hello@caratdiamonds.com For immediate assistance or any inquiries, please feel free to call us at +91 7096749645 We’re always ready to help!







Absolutely! We take great pride in the quality of our materials. Whether it's silver, 10k, 14k, 18k gold, or platinum, all our jewelry is made from solid precious metals. Each piece is stamped with a mark of purity on the inside, guaranteeing that you receive genuine, high-quality metal with no plating. Our commitment to using solid materials ensures that each piece offers durability and lasting value.


Lab-grown diamonds, produced through Chemical Vapor Deposition (CVD) or High Pressure High Temperature (HPHT) methods, share the same chemical properties and physical appearance as natural diamonds. However, it's worth noting that some HPHT diamonds might test as moissanite with certain testers due to limitations in the technology of these devices.

Conversely, CVD lab-grown diamonds typically test as diamonds with standard diamond testers or thermal testers, thanks to their similar thermal conductivity properties to natural diamonds.

For precise identification and verification, specialized laboratories like the International Gemological Institute (IGI) and the Gemological Institute of America (GIA) utilize advanced methods and technology to accurately test and distinguish these stones. They provide reliable certifications confirming the authenticity of the diamond, whether natural, CVD, or HPHT lab-grown.







Absolutely, lab-grown diamonds are real diamonds. They share the same physical, chemical, and optical properties as natural diamonds, delivering comparable fire, scintillation, and sparkle. These diamonds are produced in controlled lab settings, showcasing remarkable scientific achievements. To the naked eye, lab-grown diamonds are virtually indistinguishable from natural diamonds. Only specialized labs such as GIA, IGI, and EGL can accurately identify the distinctions using advanced techniques.







Yes, all lab-grown diamonds from CARATDIAMONDS come with certifications from reputable organizations like the Gemological Institute of America (GIA) or the International Gemological Institute (IGI). These certifications confirm the authenticity and quality of our diamonds, ensuring you can trust and feel confident about your purchase.







Yes, we ship to 74 countries worldwide, including major markets like the USA, Canada, UK, India, Australia, New Zealand, and various countries in Europe, Africa, the Middle East, and South America. We strive to make our high-quality jewelry accessible globally, ensuring that no matter where you are, you can enjoy the elegance of our products.







We prioritize the safety and timely delivery of your order. We collaborate with top-tier shipping partners renowned for their secure delivery practices. Depending on your location and chosen shipping preferences, we employ trusted courier services like USPS, DHL, UPS, or FedEx. Ensuring your satisfaction and the secure arrival of your purchase is our foremost concern.







Customs duty requirements differ by destination country. For shipments to the USA, Australia, UK, Singapore, Malaysia, Hong Kong, New Zealand, the Middle East, and South America, no customs duty is charged. For Canada and European countries, customs duties may apply but will not exceed $30 USD. If any customs duties are due, our shipping partner will contact you directly.

We provide two shipping options:

Standard Shipping: Delivery typically takes 15-17 days using registered post, starting from when your order is ready to ship.

Express Shipping: Opt for faster delivery with services like UPS, DHL, or FedEx, which guarantee delivery within 5-7 days after your order has shipped. This option incurs an additional fee of USD 35, selectable during checkout.







No, selecting express or expedited shipping won't speed up the production time of your order. Production timelines are consistent regardless of shipping method. The key difference is in delivery speed after production. While standard shipping usually takes 15-17 days, express shipping cuts this down to just 5-7 days.







Yes, we provide a rush order service for those who need their items quickly. This service incurs an additional charge of USD 75. When you choose this option, your order receives priority in our production queue and is shipped via express delivery to arrive within the specified timeframe. Please make sure to contact us immediately after placing your order to activate the rush service.







Yes, we offer the following policies for returns, exchanges, and cancellations:

Returns: Customers can return items within 30 days of delivery. Please initiate your return within 21 days of receiving your item and ensure it is sent back within 30 days from the delivery date.

Exchanges: We allow exchanges within 30 days of delivery for pre-made jewelry or items listed on our site. Please note that custom orders are final and cannot be returned or exchanged.

Cancellations: You may cancel your order within 2 days of placement without penalty. Cancellations made after this period will incur a 15% cancellation fee based on the total order amount.

Feel free to contact us if you have any further questions about our policies.

No, we are unable to accept returns or exchanges for custom and personalized orders. Since these items are crafted according to your specific requirements and are uniquely tailored to you, they cannot be returned or exchanged. Please make sure to double-check your order details and specifications before confirming your purchase to ensure everything is perfect.

Yes, you are responsible for the return shipping expenses. Please make sure to return the item with all original documents and packaging. This is crucial for preserving the product’s condition during transit and for the processing of your return.